Terms of Service

4.1. Account Creation

Registration requires the provision of accurate and up-to-date information: last name, first name, email address, phone number and password. The Member undertakes to update this information if it changes.

4.2. Confidentiality of Credentials

The Member is solely responsible for the confidentiality of their password and all activity carried out from their account. In the event of unauthorized use, the Member undertakes to inform Lianayo without delay.

4.3. Account Deletion

The Member may delete their account at any time from their profile settings or by contacting support. Deletion results in the loss of access to Member-only features and the anonymization or deletion of published Content, under the conditions set out in the privacy policy.

5.1. Nature of the Reservation

When a Member makes a reservation via the Platform, this constitutes a request transmitted to the Restaurant Owner. The Restaurant Owner may accept, refuse or propose a modification to the reservation. The final confirmation rests with the Restaurant Owner.

5.2. Member Commitment

The Member undertakes to show up on the agreed date and time. In the event of inability to attend, they are invited to cancel or modify their reservation on the Platform as soon as possible, out of respect for the Restaurant Owner and other customers.

5.3. Restaurant Owner's Specific Conditions

Some reservations may be subject to specific conditions set by the Restaurant Owner (deposit, cancellation deadline, minimum number of guests, etc.). These conditions are brought to the Member's attention before the reservation is confirmed.

5.4. Lianayo's Role

Lianayo facilitates the connection and transmission of information, but is not a party to the contract concluded between the Member and the Restaurant Owner. Any dispute relating to the restaurant service falls within the relationship between the Member and the Restaurant Owner.

6.1. Authenticity

Reviews published on the Platform must reflect a real and personal experience. Lianayo reserves the right to verify the authenticity of reviews and to refuse or remove any content that is manifestly contrary to this requirement.

6.2. Member Commitments

By publishing Content (reviews, photos, comments, ratings), the Member guarantees that:

• the Content reflects their genuine personal experience;
• they hold all necessary rights to publish it, including copyright over photos;
• the Content does not infringe any third-party rights (right of publicity, right to privacy, intellectual property rights);
• the Content is not defamatory, offensive, obscene, discriminatory, hateful, or contrary to law or public order.

6.3. License Grant over Content

By publishing Content on the Platform, the Member grants Lianayo a non-exclusive, royalty-free, worldwide license for the legal duration of copyright, allowing Lianayo to host, reproduce, adapt, translate and distribute this Content on the Platform and its communication channels, in the context of operating the service.

6.4. Moderation

Lianayo reserves the right to moderate, modify or remove any Content that does not comply with these Terms, without prior notice or compensation. The moderation decision may be contested by the Member by contacting support.

6.5. Restaurant Owner's Right of Reply

The Restaurant Owner has a right of reply to reviews published about their establishment. This reply is subject to the same moderation rules as the reviews themselves.

7.1. Claiming and Creating a Listing

Any Restaurant Owner may claim their establishment's listing or create a new one. The claim is subject to a verification process designed to confirm the quality of legal representative or authorized agent of the Restaurant Owner.

7.2. Accuracy of Information

The Restaurant Owner undertakes to provide and keep up-to-date accurate, complete and truthful information about their establishment: business name, address, hours, menus, prices, photos, reservation terms, etc.

7.3. Quality of Service

The Restaurant Owner is solely responsible for the restaurant service provided to their customers, the quality of products served, compliance with applicable health and safety standards, and all legal or regulatory obligations related to their business.

7.4. Respect for Members

The Restaurant Owner undertakes to honor confirmed reservations, to welcome Members under conditions consistent with the description published on their listing, and to fulfill the commitments made via the Platform.

7.5. Commercial Terms

The commercial terms applicable to Restaurant Owners (paid services, payment terms, etc.) are governed by specific contracts separate from these Terms.

8.1. Platform Elements

All elements of the Platform — design, logos, the "Lianayo" brand, editorial content, source code, databases — are the exclusive property of Lianayo or its partners, and are protected by applicable intellectual property laws. Any reproduction, representation, modification or exploitation, in whole or in part, without prior written authorization from Lianayo, is strictly prohibited.

8.2. Member and Restaurant Owner Content

Members and Restaurant Owners retain intellectual property rights over the Content they publish, subject to the license granted to Lianayo under the conditions set out in article 6.3.

9.1. Role as Intermediary

Lianayo acts as a technical intermediary. As such, Lianayo cannot be held liable for:

• the quality, conformity or safety of services provided by Restaurant Owners;
• the accuracy, completeness or currency of information published by Restaurant Owners;
• the content of reviews and publications by Members;
• disputes arising between Members and Restaurant Owners.

9.2. Platform Availability

Lianayo implements reasonable means to ensure the availability and proper functioning of the Platform. However, Lianayo cannot guarantee uninterrupted availability and cannot be held liable for interruptions due to maintenance operations, technical failures, or force majeure events.

9.3. Force Majeure

Lianayo shall not be liable for any failure to fulfill its obligations resulting from a force majeure event as defined by applicable law and case law.

11.1. By the Member

The Member may at any time cease using the Platform and delete their account under the terms provided in article 4.3.

11.2. By Lianayo

Lianayo reserves the right to suspend or terminate access to the Platform for any Member or Restaurant Owner in the event of a breach of these Terms, fraudulent behavior, or use inconsistent with the purpose of the Platform. Suspension may occur without notice when the seriousness of the breach warrants it.